Frequently asked questions

If your question isn't answered here, send it in the contact form and we'll follow up within one business day.

Pricing and payment

How much does a website cost?

Prices are flat and listed on the homepage. Starter is $500, Standard is $1,000, and Pro starts at $2,000. Each is a one-time price. Maintenance is optional and is $99 a month.

You'll know the full price before anything starts.

See all four packages →

How do I pay?

Half to start and half when the site launches. Starter, Standard and Pro are one-time prices. Maintenance is billed monthly.

Which package is right for me?

Starter covers up to 3 pages with a contact form. Standard covers up to 8 pages and adds a booking or quote form, a Google Maps embed, tap-to-call and local SEO. Pro covers up to 12 pages and adds Pay now buttons through Stripe or an online booking calendar, plus written copy for every page.

If you're not sure, describe your business in the contact form and we'll suggest one.

What if I need something that isn't in a package?

Ask. We'll tell you what it would involve and what it would cost before any work starts.

Timeline and what we need

How long does it take?

Most builds go live in 3 to 5 days, and you'll see a first draft within 48 hours. The build moves as fast as your material arrives, so sending your logo, photos and details early helps.

What happens after I send the contact form?

We follow up within one business day with next steps. From there it takes four steps. Discovery is a short call or form about your business, services and the look you want. The draft is back in your hands within 48 hours. The build adds real copy and revisions, tested on mobile and connected to your domain. Then the site goes live on your domain.

What do you need from me?

Your logo, photos, services and prices, hours and location, your phone, email and address as you want them shown, and access to where your domain is registered.

None of it has to be perfect. Send what you have and we'll work with it. A photo of your sign works if that's the best logo file you have.

What if I don't have photos or written copy?

That's normal, and it usually isn't a blocker. Standard includes copywriting help, and Pro includes written copy for every page. Phone photos are fine. If you don't have photos, tell us and we'll work out the options together.

Can I ask for changes?

Yes. Every package includes revisions after launch: 10 days on Starter, 30 days on Standard, and 90 days on Pro, which also comes with priority response. After that, Maintenance covers content changes, and anything else can be quoted before it starts.

Ownership, hosting and domain

Who owns my website?

You do. You own the site and the domain. We host it and maintain it for you, and if you ever want to take it elsewhere, we'll send you the files.

Do I need to have a domain already?

Not necessarily. The domain is always registered in your name. If you already have one, we'll need your login where it's registered so we can point it at the new site. If you don't have one yet, we'll help you pick one and get it registered in your name.

Is hosting included?

Hosting is set up and connected to your domain as part of every package. If you'd like us to keep managing it after launch, that's what Maintenance is for.

Do you use WordPress?

No. We use Netlify instead. It requires fewer plugins than WordPress, and fewer plugins usually means fewer things that can break or be attacked, so it's generally more secure.

Do I need Maintenance?

No, it's optional. At $99 a month it covers managed hosting, up to one hour of content changes a month, uptime and security monitoring, monthly backups, seasonal updates, a quarterly SEO and performance check, and priority turnaround on changes.

Google and search

What is Google Business Profile setup / optimization?

Your Google Business Profile is the listing people see in Google Search and Maps for your business. Every package includes setting up a new profile or optimizing the one you already have.

It stays under your own Google account, and we're added as a manager. Google usually asks the owner to verify the business, so we'll need your help with that step.

Will this website help me get more visibility on Google searches?

Yes. Every site is built on established SEO practices: optimized page titles and descriptions, clean semantic structure, mobile-first design, and an optimized Google Business Profile. Standard adds structured data markup and a submitted sitemap, so Google can crawl and index your business accurately. Results usually take time.

What your site can do

Will it work on phones?

Yes. Every site works on phones, tablets and desktop, and it's tested on mobile before launch. Standard and Pro also put a tap-to-call phone number on mobile.

Can I take payments or bookings online?

Standard includes a booking or quote request form. Pro includes Pay now buttons built through Stripe, or an online booking calendar.

I already have a website. Can you replace it?

Yes. Tell us what's holding it back in the contact form and we'll suggest a package.

Can I see examples?

Ask and we'll send links to full demo sites built for businesses like yours. No obligation, nothing to sign.

Ask for demos →

Didn't see your question?

Send it in the contact form with a few details about your business. We'll follow up within one business day.

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